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ihatecountrylife
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   Posted 10/14/2005 2:22 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
you guys may want to play horses over there. I swear the last 10 horses i bet have all won.. I bet horses at 5 dimes and can't win a damn race. since coming over here i can't lose. Why is it that at one book your luck can suck and another it seems like you can't lose? I am afraid to move from where i'm sitting!! :)
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RPM
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Date Joined Jul 2005
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   Posted 10/14/2005 2:23 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
congrats country. lol, maybe your post would have been good for that superstitions thread....
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von mellenthen
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   Posted 10/14/2005 2:24 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
rich coast has been very good to me and my poker buddies who also play there.last year i was hesitant to deposit over a dime because they wern,t rated at sportsbook review,but they let me know when sbr had them down and i,ve collected many times from them without any hassles.i especially like their hockey lines which have soft totals numbers
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ihatecountrylife
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   Posted 10/14/2005 2:32 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
rpm,
I don't think i had won 10 races in the last month!! The last couple races i tested my luck and played by names and they won...ormond by the sea (was born there and may be moving back) paid $15.80, Northern vacation (we are going to ny next week) and a few others..With my bundy curse i am afraid to go out (i have to run to the store).I will probably windup getting hit by a train (even though i dont cross any train tracks!):)
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ihatecountrylife
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   Posted 10/14/2005 2:37 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Guess i jinxed myself.......1st loss. Will call it a day at the horses.Figures the last 4 horses i won on all paid over $12 and i lose on a 3/5 shot!!! Oh well
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RPM
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   Posted 10/14/2005 3:01 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Still a nice run man...
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Gforce
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   Posted 10/14/2005 7:16 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I'm in on this offer, lets hope I get something back...haha! If anyone wins, please let us all know to see how fast they pay! Good Luck everyone!
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bwing
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   Posted 10/14/2005 7:49 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
I've been using richcoastsports for quite a while, and I commented about them in another section of this website. They pay on-time and do it with no problem. They have made alot of progress and their website is really impressive.

I've bet with them for a number of months and they started with 800 bets 3 or 4 months ago and now are near 9000 wagers. Low juice on wagers make it also attractive if you are shopping for a good book with low-juice, this is a really good one.

good luck and always choose wisely
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onlòóker
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   Posted 10/14/2005 7:50 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Welcome to TOW bwing.
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RPM
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   Posted 10/14/2005 9:09 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
welcome bwing. thanks for sharing your experience with rcs.
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Gforce
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   Posted 10/14/2005 9:16 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
So it looks like they do pay. For me that is what makes the difference between books, regardless if they are new or not.
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RPM
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   Posted 10/14/2005 9:24 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
gforce. good point. also, i would like to point out that while rich coast is part of our endorsed newbie section, the are not exactly new. they have been online and to my knoweldge with NO payout problems for around 9 months now...
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aspiringtout
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   Posted 10/15/2005 3:55 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
ill give every player that signes up at this joint my game of the week for free.
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ihatecountrylife
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   Posted 10/15/2005 10:53 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
DON'T!! I will never postup with them again.I have been playing there for 3 days and they suck. They don't answer emails. They forget to put lines up and their software sucks....Other then that i guess they are fine
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RPM
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Total Posts : 7114
 
   Posted 10/15/2005 10:57 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
COUNTRY,

what happened? Did you bust out on the ponies? a day or two ago you were in love with these guys!!!

Post Edited (RPM) : 10/15/2005 11:13:12 PM (GMT-4)

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ihatecountrylife
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   Posted 10/16/2005 1:57 AM (GMT -5)    Quote This PostAlert An Admin About This Post.

Rpm,   We are still up but will be closing the account monday morning. They pull the 2nd half lines on some of the games like 10 minutes before kickoff (cost me 1k). They forget to put lines up as well. Was waiting for the sdsu line and they put up the teams but forgot to put the spread up. Another $500.. WE sent them 2 emails and got no response. Going back to 5dimes.Will update about how they pay after we withdraw.If you bets halves (like me) they are not for you...

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RPM
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Date Joined Jul 2005
Total Posts : 7114
 
   Posted 10/16/2005 1:59 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
country,
 
sorry to hear that. perhaps they ran into some problems today?
 
may be worth it to give them a second chance...
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Gforce
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   Posted 10/16/2005 11:19 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
mmm... that's weird. I played yesterday around 5 small bets between 1H & 2H's and all lines were there on time and everything was ok. I'm happy with them, haven't win much, but i'm happy. Country, I think that if you sent some e-mails to them and they did not answer, you should off call them instead of sending e-mails, or if you did not see the second half line up on the site, it is easy to call them and ask. That is my personal opinion on this type of issues. Also as far as I know cause I saw it on their website, they are not 24/7, so maybe when you sent the e-mail the CS was closed already, who knows.
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FISHHEAD
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   Posted 10/16/2005 11:25 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Like the book alot!

Only complaint is that I wish they would get their lines up a tad earlier in the day.

-Fishhead-
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Rich Coast Sports
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   Posted 10/16/2005 1:02 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
ihatecountrylife said...

Rpm,   We are still up but will be closing the account monday morning. They pull the 2nd half lines on some of the games like 10 minutes before kickoff (cost me 1k). They forget to put lines up as well. Was waiting for the sdsu line and they put up the teams but forgot to put the spread up. Another $500.. WE sent them 2 emails and got no response. Going back to 5dimes.Will update about how they pay after we withdraw.If you bets halves (like me) they are not for you...


Dear ihatecountrylife,

Unfortunately our Customer Service Department closed yesterday at 9 pm EST.  Your email arrived at 9:01 pm EST. I personally checked the email queue prior to leaving and we must have just missed your email.  Yesterday there ever over 50 college games with a total of over 300 different positions available to wager.  We did miss the Utah 2nd line due to human error, we apologize for the inconvenience caused and will strive to minimize these types of human error.  For your reference you can call our wagering department anytime between 9am EST - 12am EST  if a line or sport you are looking for is not posted and we'll be more than happy to post it.

In reference to a 2nd half line closing 10 minutes before kickoff the situation is as follows.  If a game is not televised or available to us to watch we must use our Don Best Service which most sportsbooks use.  Since half time is only 20 minutes or so and we set the lines approximately 2 minutes after the end of the first half and we only have a +15 minute betting window. We monitor Don Best and receive a 1 minute warning for the second half start. We manually close the 2nd half lines as soon as Don Best indicates the kickoff. We checked our system logs and cannot find any game that was closed 10 minutes early. If you can be more specific on what game you think closed early I will check our system logs again.

We appreciate your business and we are here to serve.

Sincerely,

Phil Share

General Manager

Post Edited (Rich Coast Sports) : 10/16/2005 1:14:56 PM (GMT-4)

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mdmike
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   Posted 10/16/2005 11:39 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
FISHHEAD said...
Like the book alot!

Only complaint is that I wish they would get their lines up a tad earlier in the day.

-Fishhead-
earlier lines would be nice.
but like fishead i like these guys.
they did some dumb marketing when the first came around but their doing good now.
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ihatecountrylife
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   Posted 10/17/2005 2:16 AM (GMT -5)    Quote This PostAlert An Admin About This Post.
Rich Coast Sports said...
ihatecountrylife said...

Rpm,   We are still up but will be closing the account monday morning. They pull the 2nd half lines on some of the games like 10 minutes before kickoff (cost me 1k). They forget to put lines up as well. Was waiting for the sdsu line and they put up the teams but forgot to put the spread up. Another $500.. WE sent them 2 emails and got no response. Going back to 5dimes.Will update about how they pay after we withdraw.If you bets halves (like me) they are not for you...


Dear ihatecountrylife,

Unfortunately our Customer Service Department closed yesterday at 9 pm EST.  Your email arrived at 9:01 pm EST. I personally checked the email queue prior to leaving and we must have just missed your email.  Yesterday there ever over 50 college games with a total of over 300 different positions available to wager.  We did miss the Utah 2nd line due to human error, we apologize for the inconvenience caused and will strive to minimize these types of human error.  For your reference you can call our wagering department anytime between 9am EST - 12am EST  if a line or sport you are looking for is not posted and we'll be more than happy to post it.

In reference to a 2nd half line closing 10 minutes before kickoff the situation is as follows.  If a game is not televised or available to us to watch we must use our Don Best Service which most sportsbooks use.  Since half time is only 20 minutes or so and we set the lines approximately 2 minutes after the end of the first half and we only have a +15 minute betting window. We monitor Don Best and receive a 1 minute warning for the second half start. We manually close the 2nd half lines as soon as Don Best indicates the kickoff. We checked our system logs and cannot find any game that was closed 10 minutes early. If you can be more specific on what game you think closed early I will check our system logs again.

We appreciate your business and we are here to serve.

Sincerely,

Phil Share

General Manager

It happened again tonight. I tried betting the 1st half of the seattle game at exactly 8:30 and it was pulled. The full game was gone as well. You then put the full game back up until kickoff at abut 8:40...The strange thing is that you left the props up until kickoff
It may sound anal but like others i bet in the last 15 minutes and need that option in a book. I appreciate the fact you pointed out about having 300 different betting positions but i waited specifically for the sd state 2nd half as i watched the game and saw how utah played and wanted to take the points (i figured would have been around 6/7)..It was not an obsure matchup and was covered by the espn package. It just makes me sick when that happens because every time it does i would have been on the winning side. That game made the difference in me losing yesterday instead of winning. I appreciate the reply and wish you guys well but i need a book that gives me a full range of betting options.
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Gforce
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   Posted 10/17/2005 4:51 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Country.... did they got back at you with some resolution to this probem?
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ihatecountrylife
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   Posted 10/17/2005 5:52 PM (GMT -5)    Quote This PostAlert An Admin About This Post.

Gforce,

   They sent us a email this morning(i don't think they mind me posting it). I accept it and understand. It was just a very stressful weekend and every game i wound up missing would have won...Part of the game i guess...I plan on making a withdrawal as we are going away next week but will stay on with them as they have been fair and willing to help. Can't say that for some of the "big boys"...

Here is the email:

I received a copy of your email from last night regarding lines closing
early again.  It is only through feedback likes yours that we can
improve our service and I take every client comment very seriously and
once again looked into your complaint. I have now discovered  why this
is happening.

As I stated in my previous email we use the Don Best  service.  Don Best
posts the start times for first and second halfs and have a color change
on the screen to indicate a 1-2 minute warning and then a full color
change for the  kickoff. We are in the process of training a new line
mover and he was closing the lines based on the stated time and not
following the color changes for the actual kickoff resulting in some
lines closing up to 10 minutes early.  We are now aware of the situation
and have corrected it. You should not experience this particular problem
again.  As I also stated before, in a situation like this you can call
the call center and we will be more than happy to open an incorrectly
closed line or post a line if you don't find it.

 

 

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Rich Coast Sports
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Total Posts : 194
 
   Posted 10/17/2005 7:55 PM (GMT -5)    Quote This PostAlert An Admin About This Post.
Dear Ihatecountrylife
 
I believe you're are on a dialup internet connection.  We do also offer Live Chat support.  Please just click on the "Live Help" link at the top of any page on our site and you will be connect with an operator.  Just let them know what you need and they'll be able to assist you. Support hours are 9am EST to 12 AM EST. 
 
Sincerely,
 
Rich Coast Sports
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